Privacy Policy

 

  • About this policy
    • Pembs Plumbing is committed to keeping your personal data stored securely.  This policy outlines how we plan to do this.
  • How we collect your information
    • We collect your information in the following ways:
    • When you make an appointment.
    • When you use our website.
    • When you complete a call back request with one of our online partners.
  • What information is collected
    • When you make an appointment we will collect some personal information to enable us to complete the service you require.  The information we collect includes:
    • Name
    • Address
    • Telephone number
    • Email address (we use this for billing purposes)
    • Marketing preferences (opt in/opt out)
  • What we do with it
    • We store your details on our database.  We may also contact you at other times with regard to servicing information and promotional offers but only with your consent.
  • Whom we share it with
    • We share your information as follows:
      • With our cloud providers who host our database
      • With contractors who need to carry out part of the service we offer
      • With manufacturers so that we can register any guarantees
  • Your choices
    • We will not contact you unless you have given us your express consent.  You can withdraw your consent or ask that your details be deleted at any time by emailing dave@pembsplumbing.co.uk.
    • You have a right to request to see any information that Pembs Plumbing hold.  You can do this by emailing dave@pembsplumbing.co.uk.